Customer Key Measures
Show clients how their work is going: jobs finished, how many on time, typical time to finish and what is open or overdue.
What It Does
When you switch it on, the customer dashboard includes a How your work is going section. It shows the jobs finished and the share finished on time, the typical time to finish and the jobs still open and overdue, over the last 30 or 90 days or the last year.
- Jobs finished and share on time
- Typical time to finish
- Open and overdue jobs
- Switched on by your team when you want it
What It Solves
Clients judge you on a feeling unless you show them otherwise. Sharing the figures proactively makes the service visible, and the review meeting easier.
Works Hand in Hand With
Customer Dashboard
A separate view where your clients follow their own work orders, download forms and reports and raise tickets.
Performance & Targets
Key measures for the period, compared with the one before, with targets, a 90-day history and a downloadable summary.
Reports
Build saved reports with the columns and filters you need, schedule them, and send them to your team or your clients.
Try Customer Key Measures With Your Own Team.
Start a free trial, or tell us what you need and we'll show you around.