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Work Orders

Sign-Off & Locking

Completed work orders lock so the record cannot be quietly changed, and re-opening needs a reason that is written to the history.

What It Does

Once a work order is signed off, it is locked. A banner says so, and the details can no longer be edited. If something genuinely needs correcting, an authorised person uses the explicit Re-open action and gives a reason.

That reason, who re-opened the job and when are written to the work order's History, so the trail from completion to correction is always visible.

  • Signed-off work orders are locked
  • Re-open needs a reason
  • Every re-open is written to the history
  • Clear banner so nobody is surprised

What It Solves

A job record is only worth something as evidence if it cannot change after the fact. Locking at sign-off gives you a record you can stand behind in an audit or a dispute, while re-opening with a reason keeps real corrections possible and accountable.

Works Hand in Hand With

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