Every Visit, Properly on Record.
Baselign helps pest control contractors run scheduled contract visits across client sites and keep visit reports, device records and recommendations in one place, ready to share as audit evidence.
What The Regulations Require
Food businesses in the UK are expected to have adequate procedures in place to control pests, under food hygiene legislation derived from Regulation (EC) No 852/2004 and enforced by local authorities. Rodenticide use is subject to the Control of Pesticides Regulations 1986, COSHH, and industry stewardship guidance such as that from CRRU UK. Retailer and third-party audit schemes, including BRCGS-type standards, commonly look for evidence of a managed pest control programme, such as service reports, device maps, trend information and records of corrective actions. What an auditor accepts is set by the scheme and the auditor, so Baselign supports keeping audit evidence rather than certifying anything.
Where Compliance Breaks Down
The recurring pain points teams in this space run into without a single system of record.
Paper visit reports
Handwritten service sheets get lost, are hard to read, and take time to re-key or scan before the client sees them.
Device records are hard to maintain
Clients with dozens of bait stations and monitoring devices need a consistent record of each one, and keeping that current by hand across sites is error-prone.
Recommendations get lost
Proofing, hygiene and housekeeping recommendations are made on-site but are easy to lose track of between one visit and the next.
Audit evidence on request
When a client prepares for an audit, they need visit history and findings quickly, and contractors lose time pulling that together from different places.
Everything You Need, In One Platform
From day-to-day job management through to compliance, training and billing.
Work Orders
Recurring work orders schedule contract visits on a fixed cycle, or after the previous visit is completed. Each new visit copies the client, site, forms and assets.
Forms & Inspections
Build visit report forms with required fields, photo capture, signature fields and a location picker, then export each submission as PDF or CSV.
Asset Management
Record bait stations, insect monitors and other devices as assets per site, with custom fields, photos, notes and a history of changes.
Client & Site Management
Hold multiple sites per client with GPS location, site contacts, notes and documents such as site plans and risk assessments.
Client Access
Clients get their own dashboard login to see scheduled and completed visits, download completed forms, export reports and raise support tickets.
Team Documents & Training
Keep technicians' training and qualification documents with an optional compliance flag and expiry date. A Compliant or Non-compliant badge shows where each one stands, and the team is notified when a document has expired.
AI Automation
Built to order for Enterprise teams: highlights activity trends across devices and sites, shaped around the way you report to clients and auditors.
Client Billing
Built to order for Enterprise teams: turns completed contract visits into invoices for each client site, shaped around how you charge.
A Typical Workflow
A recurring work order schedules each contract visit, with the client site and its devices attached.
The technician completes the visit report on a phone or tablet, recording device findings, photos and recommendations, even offline.
The client contact signs on-screen, and the submitted report can be exported as a PDF with any photos and attachments.
The client views the visit in their dashboard, and the office raises any follow-up work as a new work order or task.
Built For Teams Like Yours
Common Questions
Ready to Bring Pest Control Service Visits Into One Platform?
See how Baselign handles pest control service visits for teams like yours.